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ForceField Privacy Policy

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Version 1.1 – Last Updated: 23 March 2025

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At ForceField, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, services, or interact with us.

1. Who We Are

ForceField is a trading name of J2G2 Limited, a company registered in England and Wales. This Privacy Policy applies to all websites, digital services, and platforms operated under the ForceField name.

If you have any questions, please contact:
Email: j2g2group@gmail.com
Address: 184 Walmley Road, Sutton Coldfield, B76 2PY

2. What Data We Collect

We may collect and process the following personal data:

  • Name, email address, contact details

  • Age (especially to ensure appropriate content for under-16s)

  • Purchase and transaction history

  • IP address, device information, browser type

  • Survey responses, training progress, feedback

3. Lawful Basis for Processing

We process your data based on one or more of the following lawful bases:

  • Your consent (e.g. when subscribing to our newsletter)

  • Contractual necessity (e.g. processing a course purchase)

  • Legal obligation (e.g. financial recordkeeping)

  • Our legitimate interest in providing and improving our services

4. How We Use Your Data

We use your data to:

  • Deliver and personalise your ForceField experience

  • Process payments and manage user accounts

  • Send you relevant information and updates (if opted-in)

  • Improve our training materials and digital services

  • Comply with legal and regulatory obligations

5. Children’s Privacy

We do not knowingly collect personal information from children under 16 without parental or guardian consent.

If you are a parent or guardian and believe we have collected information from your child without consent, please contact us. We will promptly delete it.

6. Parental Consent for Under-16s

ForceField’s digital training is suitable for players aged 10+. If you are under 16, we require parental or guardian consent to use our services.

7. Marketing Communications

We will only contact you for marketing purposes if you have opted in. You can unsubscribe at any time by clicking the link in any of our emails or contacting us.

8. Third-Party Services

We use third-party services for secure payment processing, email delivery, and website analytics (e.g., Stripe, Mailchimp, Google Analytics). These providers have their own privacy policies and may store data outside the UK/EEA.

We ensure appropriate safeguards for international data transfers (e.g., Standard Contractual Clauses).

9. Data Retention

We retain personal data only for as long as necessary. Typically:

  • Contact and account details: Up to 6 years

  • Payment records: 7 years (for legal compliance)

  • Email list: Until you unsubscribe

  • Video usage logs and training progress: Up to 12 months from your last login

10. Your Rights

Under data protection law, you have the right to:

  • Access the data we hold about you

  • Request correction or deletion

  • Withdraw consent at any time

  • Object to certain types of processing

  • Lodge a complaint with the ICO

To exercise any of these rights, contact us at: j2g2group@gmail.com

11. Security Measures

We implement industry-standard security protocols to protect your data, including SSL encryption, secure payment gateways, and limited access control.

12. Non-Replication & No Reverse Engineering Clause

Users may not reproduce, replicate, reverse-engineer, or recreate the ForceField programme or its components, either wholly or in part, without the prior written consent of J2G2 Limited.

13. Intellectual Property and Use Restrictions

All content on the ForceField platform is the property of J2G2 Limited.

Users agree not to copy, reproduce, distribute, modify, republish, download, transmit, create derivative works from, or commercially exploit any ForceField materials in any format without prior written authorisation from J2G2 Limited.

14. Redistribution & Usage Policy

All content is licensed for individual use only.

Redistribution, resale, adaptation, or commercial use of ForceField materials without written permission from J2G2 Limited is strictly prohibited and may result in legal action.

15. Trademark Notice

ForceField™ is a trademark of J2G2 Limited. All rights reserved.

16. Automated Decision-Making

We do not use personal data for automated decision-making or profiling that significantly affects users.

17. Policy Updates

We may update this policy periodically. When we do, we’ll post the revised version and update the “last updated” date at the top of the policy.

18. Contact Us

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Questions or concerns? Please email us at:
j2g2group@gmail.com

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© 2025 J2G2 Limited. All ForceField content is protected by copyright laws. All rights reserved.

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